We just introduced our new “Ship and Save” program to pass on to you significant shipping discounts!
Now more of your dollars can go into purchasing things you want.
And just to toot our horn a bit, we are the first Internet site in the United States to offer live shipping quotes for heavy freight items!
By having you call us every time you wanted a shipping quote, we felt that we were not providing you the best service, so we’ve spent thousands of dollars over the last year designing a special shopping cart that can give you these live quotes and therefore provide you a much higher level of customer service.
Nevertheless, the algorithms we use just can’t calculate some items, such as packages, so if you are having difficulty getting a shipping price, if it’s not calculating, or if it seems higher than it should be (keeping in mind that shipping costs are high anyway), please call us on our toll-free phone, or send an email.
The cost of shipping can add a lot to the cost of the product. This is one reason we keep our product prices as low as possible -- so you can buy more of what you want.
Keep in mind that you, the customer, are responsible for unloading the truck at your end. If you don’t have a loading dock, you may need to request that the delivery truck have a lift gate to lower your products/pallets onto the ground (there is an extra cost for this). However, if you are getting a full truckload (a truck completely dedicated to your shipment), no lift gate option is available.
With this in mind, once you are aware of when the delivery will occur, you will want to line up some strong people to help you unload the delivery.
Typically, truck drivers usually give you less than an hour to unload, so make sure you have the people and/or equipment you need!
BEFORE ACCEPTING SHIPMENT OF ANY PRODUCTS, MAKE SURE YOU CAREFULLY INSPECT FOR DAMAGES and that your entire order arrived!
UNLESS YOU MAKE A NOTE OF DAMAGES, or missing items, THE SHIPPING COMPANY WILL NOT PAY A CLAIM, and we can't help, either.
IF YOU SEE SIGNIFICANT DAMAGE, or find that items are missing, ** DO NOT ACCEPT DELIVERY!!! **